PRIVACY POLICY
The Center for Healing Shame respects your privacy and is committed to protecting it through this Privacy Policy.
ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.centerforhealingshame.com, you acknowledge and fully understand the Center for Healing Shame’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
This Privacy Statement applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
The Center for Healing Shame is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us when you sign up for our email list, register for a workshop, purchase a product, use our Contact form, or contact us directly. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to complete a workshop registration.
Unless you ask us not to, we may contact you via email in the future to tell you about our workshops, events, or services, or changes to this privacy policy.
Contact Form/Email – If you send us a message via our website contact forms, we require you to enter your name and email address so that we can respond to your inquiry.
Registration/Order – When you register for one of our workshops, training sessions, other events, or order a product, you will need to provide your name, mailing address, phone number, email address, and credit card information. Your credit card information is used solely for the secure processing of your registration or order. Your contact information will be included in our mailing list so that you will receive additional updates for the event/order for which you registered, and to let you know of future offerings that may interest you.
General Mailing List: We use a third-party provider, Constant Contact, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Constant Contact’s privacy statement at www.endurance.com/privacy. You can unsubscribe from general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.
How Information Is Used
Any information that you provide the Center for Healing Shame via the website or by contacting the directors or staff may be used to provide you with better service including answering your inquiry and also keeping you informed of future offerings via our mailing list. After your initial inquiry or registration, we will send you our newsletter and may contact you to make you aware of other events related to the Center for Healing Shame.
Your Rights to Access / Remove / Change Your Information
Under the General Data Protection Regulation (GDPR), you have the following rights to your personal data:
to access/view your information
to rectify/amend your information
to the portability of your information
to withdraw consent of our use of your information
to ask us to delete/erase your information
to restrict/object our processing of your information
to complain to a supervisory authority
Access / View / Change / Amend / Port your Information
You have the right, at any time and for any reason, to view the information that the Center for Healing Shame stores about you. We will gladly tell you what information we keep in our records, and you can ask us to change or amend any of that information. We also appreciate any updates to your contact information, such as a change in your email address. You can provide us with your updated information by using the appropriate link on the emails you receive, or by calling or postal mailing our office with the update. To access your information, contact Sheila Rubin at Sheila@HealingShame.com or 415-820-3974.
Withdraw Your Consent to Receive Emails
To be removed from the Center for Healing Shame’s marketing emails, you can do this by using the Unsubscribe link at the bottom of the emails that you receive. You may also send an email to Sheila Rubin at Sheila@HealingShame.com asking to be removed, along with the exact email address you wish to have removed. You may also call our office with the request. We take all removal requests seriously.
Restrict / Object / Complain of Our Use of Your Information
If at any time you want the Center for Healing Shame to keep your information but do not want us to use it, you may inform us of the request along with exactly how you do or do not want your data used. If you believe that our processing of your personal information infringes upon data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection.
Cookie Policy
The Center for Healing Shame uses cookies to offer you a better browsing experience, analyze aggregate site traffic, and for online marketing purposes as outlined below.
What Is a Cookie?
Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device. You can find extensive general information about cookies at www.allaboutcookies.org.
Cookies for Website Traffic Information (Google Analytics)
Like most websites, the Center for Healing Shame uses Google Analytics to collect standard internet log information and details of visitor behavior patterns. We do this to discover patterns such as the number of visitors to the various parts of the site. Some information collected includes internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is only processed in a way which does not identify anyone personally. We use this information to try to better understand visitor preferences. None of your personal or specifically identifiable information is used or stored.
Cookies for Marketing Purposes
Should we use online advertising through Google ads, Google uses a cookie to track the success of our advertisement.
Vimeo Cookies
On our website we embed videos from Vimeo. Vimeo may set cookies on your computer once you click on the Vimeo video player, to keep track of number of views, and where you may stop in the video so you can come back to the same place next time. See Vimeo’s cookie policy.
Disabling Cookies
You may disable cookies through your web browser settings at any time if you do not wish for information to be collected about how you use our website. More detailed information about how to manage cookies can be found at your browser's website or by clicking on “settings” in your browser.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Links
This website contains links to other sites. Please be aware that the Center for Healing Shame is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Notification of Changes
This privacy statement was last updated on September 1, 2018. Please visit this page from time to time and check for any updates. If there is a major change that affects how we use your personal information, you will be notified via email and be given the choice to allow us to use your information in the new manner.
If you have questions regarding this privacy policy or believe that we are not abiding by this privacy policy, please contact Sheila Rubin immediately via telephone at 415-820-3974 or via email at Sheila@HealingShame.com.